Error Diary

On Friday I found a great website called error diary which I wanted to share on here because I really love the idea behind it. The aim of this website is to get people talking about the everyday errors that we all make so that we can start to think about errors in a new way,  instead of just beating ourselves up about them and not learning from them.  I also thought it might be of interest to those lucky people who are taking part in our research, other pharmacists and anyone interested in this area of research.

You can read all about the origins of error diary on the website, but from what I can gather it was created by some researchers at University College London – in particular, Dr Dominic Furniss. The website is supported by a grant from the EPSRC (the Engineering and Physical Sciences Research Council) – this same grant also supports a huge study called CHI+MED which is looking at human error in the context of healthcare professionals’ interactions with medical devices (e.g. medicine pumps).

I should point out here that the pharmacy world is clearly aware of the work that the CHI+MED research team are carrying out because Prof Harold Thimbleby one of the members of the CHI+MED management team was presenting at the Royal Pharmaceutical Society Medicines Safety Symposium today in London. I am hoping this means that he will have inspired lots more research into human error and pharmacy systems.

Errordiary.org also has a page dedicated to resilience strategies. Those things we do to help us avoid making the same error time and time again. I have developed quite a few resilience strategies whilst running our experiments, to stop me forgetting to do or say  something. I have a script that I read from when I am briefing our participants (in fairness this is just best practice for anyone running experimental studies with human participants). I also have a post-it note with all the things I need to remember to do when running the study that sits on my computer desktop (on one of those electronic post-its that you can get on windows 7). It is very useful especially because I often run two participants at the same time which can open up lots of opportunities for errors to occur. One thing the errordiary website has inspired me to do is start noting down (with their permission) all the resilience strategies that my participants tell me about in their debrief. All those things they do on a day-to-day basis in their dispensary to avoid making an error – I am also going to write my own down as and when I notice them occurring.

Now that I have found these great sites and the CHI+MED project, I am sure I will be writing more about their work in future posts.

Image source: errordiary.org

osarm's Blog

This WordPress.com site is the cat’s pajamas

The Research Whisperer

Just like the Thesis Whisperer - but with more money

The Thesis Whisperer

Just like the horse whisperer - but with more pages

M&J Blog

Research into mental workload & dispensing errors

the doodle house

A gleeful account of the escapades of two 20-somethings, our dogs and a little house in Austin.

SEW KATIE DID

because thread is the best glue.

Probable Error

I don't mean to sound critical, but I am; so that's how it comes across

Pharmacy Thoughts

Tales from your friendly neighborhood pharmacist

The Apothecarium

Pharmacy blog dedicated to personal experiences and professional references.

ILLUSTRATION AGE

THE ULTIMATE RESOURCE FOR ILLUSTRATORS

mrdispenser

Thoughts of a community pharmacist

Paula Knight Illustrator-Writer

Comics, writing, non-motherhood, children's lit

Ali Does It Herself

adventures in grown-up living

smallestforest.wordpress.com/

Express yourself. It is later than you think.

BRAIN'S IDEA

Ideas for brainy people by someone who minds.

TED Blog

The TED Blog shares interesting news about TED, TED Talks video, the TED Prize and more.

Craft Schmaft

Making Happy